Quality Assurance

Quality is more than a program. It is a way of doing business. At Shellville, we have translated that belief into QUEST™ (Quality Under Every Situation and Task). Simply stated, we have built our business to deliver Quality Under Every Situation and Task. Our QUEST™ to provide superior service is embodied in an integrated set of comprehensive programs designed around each client’s unique requirements. The key components are:

• On-line Customer
• SkillTrack Certification Training
• Measurements
• Risk Management
• CIMS Certification

Shellville has achieved certification to ISSA’s Cleaning Industry Management Standard (CIMS) with honors. CIMS is the universally accepted standard for quality in the cleaning industry.

Such honors are validation that our dedication to best practices and creating a quality-centered work culture have made a difference.

Working with Shellville means being able to rely on the fact that the job will be done right and that any concerns will receive immediate attention. More than that, you'll benefit from our time-tested process of constant quality monitoring and improvement.